• Sociology, Social Policy & Criminology

My academic career is grounded in my work experience.  Before entering academia, I worked in the voluntary and local government sector for fifteen years as a welfare rights adviser, information officer and trainer. Since then I have worked in higher education, teaching on a variety of courses ranging from introductory social sciences to post-graduate research design.  I have worked with the Open University (2001-2008), Napier University (2007), Edinburgh University (1998-2007, Strathclyde University (2008) and Stirling University (2008-2012). I have taught students from a wide range of backgrounds and I am committed to widening participation in higher education and to making the social sciences accessible to everyone.

My research is inter-disciplinary and concerns socio-legal issues: people’s interactions with the law, in its widest sense.  Most socio-legal research concerns the actions of courts and lawyers.  My research relates to the more informal end of the disputing spectrum: complaints procedures, tribunals and ombudsmen.  I also have research and teaching interests in social security policy and issues concerning disability and ageing. 

My current research relates to social security benefits for people with health problems and disabilities.  I have carried out research on Employment and Support Allowance in the UK, I have been looking at this issue in a comparative context with other countries and am also researching the early history of sickness and incapacity benefits, looking at the first national insurance scheme of 1911.

 

• Socio-legal research
• Social security
• Community care
• Disability and ageing

• Governance, Participation and Inclusion

• ASRP08-Thinking Sociologically; The Principles of Social Policy; Theorising Social Work (Co-ordinator)
• CRM9TZ-Honours Dissertation (Dissertation Supervisor)
• CRMP20-Research Methods in Criminology and Socio-legal studies (Co-ordinator)
• SOC9CZ-Honours Dissertation (Dissertation Supervisor)
• SPC911-Social Differentiation (Contributing Lecturer)
• SPC913-Understanding Social Policy (Co-ordinator)
• SPC9C5-Research Process I (Contributing Lecturer)
• SPC9CH-Honours Seminar (Contributing Lecturer)
• SPC9JK-Ageing, Society and Social Policy (Co-ordinator)

Books

• No Books in our records

Journal Papers

• Gulland, J. (2012 forthcoming) ‘Fitting themselves to become wage-earners’: conditionality in the early 20th century sickness benefit scheme’ Journal of Social Security Law

• Gulland, J. (2011), 'Ticking boxes: understanding decision making in Employment and Support Allowance', Journal of Social Security Law, 18, 2, 69-86.

• Gulland, J. (2011) ‘Taking complaints seriously: the role of informality in complaints about public services’ in Social Policy and Society 10 (4), pp483-494.

• Gulland, J. (2009), 'Independence in complaints procedures: lessons from community care', Journal of Social Welfare and Family Law, 31, 1, pp59 - 72

• Gulland, J. (2006) ‘Second-tier reviews of complaints in health and social care’ in Health and Social Care in the Community 14(3), pp206–214.

Book Chapters

• Gulland, J (2012) ‘Accountability for Welfare’ in Alcock, P., May, M. and Wright, S.(eds) Student’s Companion to Social Policy 4th Edition London: Wiley Blackwell

• Gulland, J. (2010), 'Current Developments in the UK - complaints procedures and ombudsmen', in Adler, M. (ed.), Administrative Justice in Context, Oxford, Hart

Research Reports

• Gulland, J. (2009) Scoping report on existing research on complaints mechanisms London, Health Professions Council

  http://www.hpc-uk.org/assets/documents/10002AACScopingreportonexistingresearchoncomplaintsmechanisms.pdf

• MacLardie, J., Murray, L., Sewel, K., Adler, M., Black, S., Halliday, S., Gulland, J. and Mordaunt, E. (2007) Scrutiny and the Public: Qualitative Study of Public Perspectives on Regulation, Audit, Inspection and Complaints Handling of Public Services in Scotland, Edinburgh, Scottish Government.

  http://www.scotland.gov.uk/Publications/2007/10/11105557/0

• Adler, M. and Gulland, J. (2003) The Experiences, Perceptions and Expectations of Tribunal Users (literature review for the Lord Chancellor’s Department) London, Council on Tribunals.

  http://www.council-on-tribunals.gov.uk/publications/577.htm

Edited Books

• No Edited Books in our records

• Scoping study on the experiences of people claiming Employment and Support Allowance